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Milwaukee, WI,  June 29th, 2021 – PDS is delighted to announce that in this fast-paced post pandemic era, we are now referenced as a niche firm top performer in the recent KLAS May 2021 Application Management & Help Desk Services Performance Report. KLAS Research Director, Ryan Oliver, confirmed “We are pleased to include their Service Desk offerings in our reports and ratings this year, and we will continue to work closely with PDS to provide counsel on how to continue to provide excellent service to their clients.” In recent months, PDS has experienced the demand for quality help desk end-user services increase throughout our healthcare customer base and we have worked to scale and grow our analyst team while still focusing on elevating the patient experience. “Our seasoned Service Desk team has been doing an extraordinary job serving our clients for over a decade, and we are thrilled now to be KLAS rated,” adds Dr. Asif Naseem, PDS President and CEO. “As we are seeing no slowdown in this demand for our services coming out of the pandemic, we are very excited for the future of this vital practice.”

KLAS Research Report