Has COVID Vaccinations Scheduling impacted your Patient Service Desk needs?
The COVID-19 pandemic has had a rapid and dramatic impact on how we deliver and receive healthcare. It’s required patients and providers to adapt to and depend on virtual tools through the healthcare delivery process. This has dramatically increased the use of patient portals and the need for technical help desk support for patients. Now the rollout of the COVID-19 vaccination nationwide has once again increased patient portal use and the demand for COVID Vaccination Patient Service Desk.
Is your team prepared to meet the demand?
COVID Vaccine Service Desk
PDS creates a scalable support model for healthcare organizations of all sizes to support your patients with COVID Vaccination Scheduling help desk support. We take an approach that seamlessly and transparently provides quick and easy access to knowledgeable analysts. Our Midwest-based, highly-skilled team provides a superior patient support experience while allowing your organization to focus on growth and expansion of online services.
To learn more about our Patient Services Desk capabilities contact us or email us at TeamHealthcare@pdsit.net