NOTICE : Has COVID Vaccination Scheduling impacted your Patient Service Desk needs? PDS is helping healthcare providers support the increased demand for patient technical support needs with our Patient Portal Service Desk.
PARAGON DEVELOPMENT SYSTEMS
Welcome to PDS
We provide IT Solutions, Services, and Technologies. We build strategic relationships with our clients that result in improved performance, which is measured by increased productivity, decreased cost, higher customer and employee satisfaction, and improved business compliance.
Founded in 1986, PDS partners with medium to large enterprise organizations in the healthcare, corporate, government, and education industries to provide strategic value and advanced technology solutions.
What's Trending at PDS
Managed Services are everywhere, cover just about any technology, and come in a dizzying array of shapes and sizes. When…
PDS Cyber Security Advisory: Advisory Regarding Additional Vulnerabilities in On-Premises Microsoft Exchange 2013, 2016, 2019 Systems Advisory Type: IT Security…
Hyperconverged infrastructure (HCI) can increase uptime, improve performance and lower the time commitment required for IT staff to care for…
Please join this educational session with an industry professional on the latest Physical Security every education professional should know. We…
Evolving IT, from Ideation to Transformation
From the desktop to the data center, the technology experts at PDS have it covered.
& IP SOFTWARE
INDUSTRY SPECIFIC SOLUTIONS
Custom Solutions for Your Organization
We focus on connecting people to people, people to technology, and technology to technology – and,
most importantly, helping IT connect value back to your organization.
We strive to surround ourselves with partners of strategic value and longevity
who are respected within their industry.
Building Lasting Relationships
“Do the right thing for your clients … and all else will follow.” It’s this simple value that has driven us to adapt and
innovate as technology has evolved through the decades, and it is what continues to drive us today.
“PDS has been a strategic partner with Scripps Health during the Covid-19 pandemic. PDS has been in synch with our team as we have had to update messaging and direct our patient community to the appropriate web properties for messaging and information that was changing daily at the beginning of the pandemic. Most importantly PDS has helped us support our patients community as our MyChart user base has grown from 336K registered users on March 1, 2020 to 388k, in addition we rapidly rolled out video visits to all of our Primary Care and Specialty groups across our health system. We have gone from less than 50 video visits a week to over 2,500 video visits per day. The PDS team is an extension of the Scripps Health team that has seamlessly been able to help our patients and community to quickly and efficiently set-up their MyChart accounts and prepare them to have their first video visit. In the midst of the Covid-19 pandemic, PDS has risen to the occasion and provided our end-users with a superior customer service experience.”
“Just want to say thanks to all of you for your continued support and timely response to our needs and requests. PDS is an extension of our IT team and crucial to the success of our bank technology and supporting our associates and clients alike. I’m just grateful to have people way smarter than me to help when needed. I couldn’t keep this ship afloat without all of you, and that includes my team here at Monona Bank.”
“Thanks to our partners at HPE and PDS, the SimpliVity solution gives us what we need to be able to focus on student learning and achievement.”
“PDS and HPE partnered to bring us SimpliVity which has astronomically increased our confidence in that infrastructure environment.”
“Doing business in growth mode creates special needs for meeting goals, given available resources. PDS is our partner in the true sense of the word as our teams work together to meet the IT needs of our financial institution.”
“A partnership without shared risk isn’t a partnership at all”
“This relationship not only allows us to focus on the tasks only we can accomplish, but also educates us in the process.”
“I would have had to double my staff just to support Epic”
“Many vendors can sell a piece of equipment. PDS partners with us to understand our needs, then delivers top-notch resources with the business and technical expertise to provide a complete solution on-time and on-budget.”
“From strategic to operational, from desktop to data center – PDS is the true definition of Value Added Partner.”
YOUR TRUSTED TECHNOLOGY PARTNER
Let's Get Started
With over 30 years of experience, we want to be your trusted partner in driving success
with technology services, support and IP software solutions that fit your needs.