Managed data services to ensure your data is safe and never lost.
The Challenge
For organizations today their data is one of their most valuable assets, and there are ever increasing threats to your data. You need to ensure your data is safe, backed-up, and ready to be restored in case of a major incident.
The Solution
PDS Data ENSURE is a managed backup service that takes the worry out of backup management. Our goal is to ensure your robust backup solution is always watched, cared for, up to date, and executing its role correctly.
Why PDS?
For more than 30 years PDS has been helping organizations evolve IT – from ideation to transformation.
IT Managed Services Experts
Free yourself to make the right decisions for your organization. While you’re planning, building and leading, we’ll make sure the tools you’re using are present, accounted for and in perfect working order. PDS manages your environment from top to bottom offering a flexible and scalable solution to meet your organization’s evolving IT Infrastructure needs.
How Data ENSURE works for you.
- Accommodates your existing backup solution or PDS can bring the technology for you
- Provides 24x7x365 monitoring and response to issues with your backup solution
- Ensures backups are quality and not just completed
- Help with configuration changes, file restores, and software updates
- Includes end user self help restore portal
Ensuring the safety of the data you need most.
PDS offers a variety of managed backup solutions to get you specialized managed backup services where you need them.
Microsoft 365
Your Microsoft 365 apps and data are essential to business operations and susceptible to many of the same data worries as traditional file storage methods. Our solution targets mailboxes, OneDrive, Sharepoint, and Teams to ensure your company is always protected from inadvertent or malicious data loss.
Veeam
Enterprise solutions are certainly powerful, but they need attention. Let us ensure your data center backup strategy is operating flawlessly and provide the support and hands when it’s not.
Server
In need of a backup solution or ready to invest in a more robust solution, but perhaps Veeam is a bit much still. We can design, deploy, and manage a cloud first backup solution for your small server environment in a headache and worry free manor. As a small to medium size business we strive to give you the privilege of focus on your core business eliminating IT distractions. Turn your data security into a utility model rather than another IT system to manage.
End User
Local files on end user devices are just as important as those on your file storage solution, and in many ways they tend to be far more vulnerable as well. PDS offers two approaches workstation backup, a streamlined no fuss file only solution that targets specific file types and a more robust complete machine backup solution. We will help match the correct solution for your different use cases to ensure the most value for your dollar. Both approaches bring a self-help portal your users can use to restore files as needed.
| Data Ensure: Veeam | Professional | ||
| Response, Remediation, and Minor Changes | ✔ | ||
| Monitoring and Alerting of: | ✔ | ||
| Veeam Server & Application | ✔ | ||
| On-Premise Storage Target | ✔ | ||
| Backup Restores | ✔ | ||
| Backup Jobs | ✔ | ||
| Backup Copy Jobs | ✔ | ||
| SureBackup Jobs* | ✔ | ||
| Veeam License | ✔ | ||
| Veeam Cloud Connect* | ✔ | ||
| Patching (yearly) | ✔ | ||
| Veeam BnR Server OS Updates (Windows OS) | ✔ | ||
| Veeam Upgrades | ✔ | ||
| Storage Appliance Firmware/Patches | ✔ | ||
| Twice Yearly Backup/DR Testing | ✔ | ||
| Add-on: Veeam Cloud Connect Target + Cold DR | ✔ | ||
| Add-on: Veeam Cloud Connect Target + Hot DR | ✔ | ||
| Data Ensure: End User | Essentials | Professional | Premium |
| Backup Type | Office Files Only | Full | Full |
| Granular Backup Plan w/ Multiple Policies | 🗙 | ✔ | ✔ |
| 24x7x365 Monitor | Alert | Triage | Respond | ✔ | ✔ | ✔ |
| Diagnosis and Remediation of failed backups | ✔ | ✔ | ✔ |
| Self Help File Restore Portal | ✔ | ✔ | ✔ |
| Cloud Storage per Device pooled across your org | 28 day retention | 100GB | 200GB |
| Onsite SpeedVault | 🗙 | Add On | Add On |
| Auto provisioned on new machines | ✔ | ✔ | ✔ |
| File and/or Machine Restores | ✔ | ✔ | ✔ |
| Configuration and Administration | ✔ | ✔ | ✔ |
| Data Ensure: Server | Essentials | Professional | |
| Backup Type | Full | Full | |
| Granular Backup Plan w/ Multiple Policies and Targets | ✔ | ✔ | |
| 24x7x365 Monitor | Alert | Triage | Respond | ✔ | ✔ | |
| Diagnosis and Remediation of failed backups | ✔ | ✔ | |
| Cloud Storage per Device pooled across your org | 500GB | 1TB | |
| Onsite SpeedVault | Add On | Add On | |
| Auto provisioned on new Servers | ✔ | ✔ | |
| File, Full Server, and Bare Metal Restores | ✔ | ✔ | |
| Supports Vmware and Hyper-V environments | ✔ | ✔ | |
| Lite DR Solution. Restore VM’s to vSphere, HyperV, or Cloud | ✔ | ✔ | |
| Configuration and Administration | ✔ | ✔ | |
PDS 24x7 Service Desk
Augment your managed services with 24×7 help desk support. PDS creates a scalable support model for organizations of all sizes, with an approach that seamlessly and transparently provides quick and easy access to knowledgeable analysts. Our Midwest based, highly skilled team provides a superior experience while allowing your team to focus on more strategic initiatives.
- 24x7x365 Service Desk
- Operates as your Network Operations Center (NOC)
- Provides a path to Expert to Expert support channel
Want to talk to the Managed Services experts at PDS? Contact us now to start a conversation about Managed Network in your environment?
DATA SHEET
