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Webinar: Ticketing System as a Service

April 13, 2018 @ 11:00 AM - 12:00 PM

Based on customer demand, PDS has launched a brand new offering allowing customers to leverage PDS’ technology platform for incident management within a help desk.  PDS has been providing a 24×7 service desk since 2004 and has built a robust platform to allow us to meet the demands of customers across multiple industries, geographies, and employee sizes.  Learn how PDS’ elite technology set can be leveraged with your support team.

Speaker: Greg Fliearman – Technical Principal Consultant at PDS

Greg began his 20+ year IT career in the United States Marine Corps, where he developed the operational understanding needed to solve complex situations leveraging various technologies. This foundation benefited his later work developing, operating, and managing IT solutions for a variety of industries.

Greg is responsible for guiding various aspects of the PDS Service Operations organization to create cost effective ways to aid customers with achieving their essential business outcomes.

Prior to joining PDS, Greg worked with a national Enterprise IT Managed Services company, as the Customer Service Manager for the Central United States.

He can be reached at GFliearman@pdsit.net.

Details

Date:
April 13, 2018
Time:
11:00 AM - 12:00 PM