How can we help?

PDS is uniquely positioned to support our customers now! We’ve expanded our capabilities to provide continuous services and even added services. We are a 24×7 operation that provides you, your customers, and end-users a support life-line.

A Variety of 24x7 Support Offerings

  • Patient Portal Support
  • Epic Clinical Service Desk
  • Telehealth Support
  • Remote Workforce Support
  • Virtual Learning Support
  • Managed Remote Infrastructure
  • COVID Vaccination Scheduling Service Desk
  • Supplemental Support

Work from Home Initiatives

  • Network Security
  • O365
  • VPN Technologies
  • Devices & Configuration
  • Virtual Desktop Infrastructure (VDI)
  • Licensing
  • Collaboration Toolsets

Supply Chain Management

On a daily basis, PDS is in contact with all top-tier Manufacturer Partners and the largest Distributors to evaluate inventory options to ensure your highest priorities are moving forward. Prioritization based on COVID-19 related, community needs.

COVID-19 Industry Offering Jumpstarts

Healthcare:
Technology integration for expanded or temporary COVID-19 testing sites.
Education:
Technology enablement for virtual learning.

PDS Helping Healthcare with COVID-19 Testing Operations

PDS recently assisted a large Healthcare Service Provider in Minnesota establish a COVID-19 testing operation. So far we have helped establish drive-through testing facilities at 4 clinics. The plan allows patients to call ahead to set up an appointment, and upon the scheduled time pull their vehicle into a secure tent area. At this point two members of the staff provide check-in and testing and then allow the patient to exit. Our contribution has been to provide the network connectivity, computer devices, medical displays, and mobile healthcare carts. We procured, configured, and setup the equipment on behalf of the provider, and are providing ongoing support for the devices. All in the spirit of conducting our social responsibility.

PDS has been around for more than 30 years

During these unprecedented and challenging times, it is important to know that our top commitment at PDS is to the well-being and safety of our employees, customers, and partners. PDS has taken extreme precautions to minimize the risks associated with the COVID-19 virus to protect ourselves, our families, and our communities. Our policies not only follow CDC guidelines but also ensure that business continuity is in place to give you 100% confidence that – as always – PDS is here to support you when you need us. It is because of these efforts we are in a strong position to continue to offer support for our customers and communities.

We're Here to Help

Our team is eager and rising to our social responsibility to offer any assistance you require as you address this evolving challenge for your employees and your business – we are here for you now more than ever to assist you in any way we can.